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Registered: 11-03-2009
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I am downloading software and it keeps saying not a valid win32 application when I try to run the program.

I am downloading software and it keeps saying not a valid win32 application when I try to run the program.
Emerging Expert
Posts: 107
Registered: 06-14-2007
mikemcknight
Job Title: Associate
Store: Peterborough
Location: Peterborough, ON
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Re: I am downloading software and it keeps saying not a valid win32 application when I try to run th

[ Edited ]

Hello,

 

First off, Thank you for posting here on the forums!

 

What software are you trying to install?

 

Have you verified if it compatible with your Version of Windows ?

 

are you using 32 Bit Operating system or 64 Bit?

 

If you could provide more details on the software your trying to install, I will keep an eye on this post and try to get back to you in a timely manor :smileyhappy:

 

Cheers,

Message Edited by mikemcknight on 11-03-2009 04:13 PM
Mike McKnight
ConnetPro Expert - Online Support
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Emerging Expert
Posts: 171
Registered: 10-01-2009
Jeff_Windows
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Re: I am downloading software and it keeps saying not a valid win32 application when I try to run th

I'm guessing your download is corrupt. If you have already tried running the program as an admin and in compatibility mode, then remove the program and try re-downloading it.

 

Let us know what happens when you do this.

Jeff- Windows Canada Outreach
Trusted Expert
Posts: 1,643
Registered: 11-28-2007
roparadi
Job Title: Associate
Store: Shawnessy
Location: Calgary, AB
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Re: I am downloading software and it keeps saying not a valid win32 application when I try to run th

Usually when I've encountered this it's either a corrupt download, or the file is meant for the other version of Windows(ie. the program is 32bit and windows is 64bit, or vice versa)
Robert Paradis
ConnectPro Online Support Expert

Emerging Expert
Posts: 121
Registered: 06-14-2007
AndrAia
Job Title: Associate
Store: Cambridge
Location: Cambridge, ON

Re: I am downloading software and it keeps saying not a valid win32 application when I try to run th

To add on to the other posts here - if you're original download was corrupt it can sometimes remain in the temporary internet files and cause subsequent downloads to be corrupt.

 

You can try clearing your temporary internet files in IE 7 or 8 as follows:

 - click "tools" in the top right corner

 - select "internet options"

 - In the "general" tab click the button that says "delete..." in the "Browsing History" section

 - When the new window pops up click "delete files..." in the "Tempory Internet Files" section to clear this cache

 

If you're using a different browser please list it here and we can provide alternet instructions for clearing the tempory internet files

 

Thanks,

 

M

Michelle Berrill
ConnectPro Senior Expert - Computer Services