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Visitor
Posts: 1
Registered: 11-05-2009
bboymod
0

Microsoft LifeCam Cinema™ Resolution Problem

I've recently purchased the Microsoft LifeCam Cinema webcam and installed Microsoft life cam 3.0 software.The problem here is that the webcam only uses a resolution of 160x120 when it offers 720p video recording. I've tried to set the resolution in the lifecam options but when I click the resolution list it only has 160x120. Is there someway to adjust the video resolution?
Emerging Expert
Posts: 263
Registered: 06-14-2007
Chris_B
Job Title: Associate
Store: Chatham
Location: Chatham, ON

Re: Microsoft LifeCam Cinema™ Resolution Problem

[ Edited ]

Thanks for posting your question and joining the community

 

You did not state which operating system you are on. Also, you may want to download the latest software/drivers for your device here.

This is taken directly from the MS help file for your device. I do not own one of these cameras, so I cannot say for sure. But this looks like it should work

 

 

  1. Click the Microsoft LifeCam Dashboard button, and then click the Settings tab Settings tab.
  2. Under Resolution, in the Select a photo and video resolution list, click the resolution that you want. (The default video resolution is 640 × 480 pixels.)

 

  1. Click the Microsoft LifeCam Dashboard button, and then click the Settings tab .
  2. Under Resolution, in the Select a photo and video resolution list, click the resolution that you want. (The default video resolution is 640 × 480 pixels.)

The highest photo resolution depends on the LifeCam model.

 

I hope this information helps, if you have any questions, feel free to ask

Message Edited by Chris_B on 11-06-2009 09:57 AM

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Visitor
Posts: 1
Registered: 01-26-2010
damiangardner
0

Re: Microsoft LifeCam Cinema™ Resolution Problem

I'm having this very same issue, and am wondering if there was a resolution ever found for this?  The problem is with the resolution choices offered in the drop-down menu under the Resolution tab in Settings.  There is ONLY ONE choice for resolution - 160x120 - when there should be others up to 1680 x 720 (it says on the box).  So - did anyone ever find more out about this? 

 

Much appreciated.

Tahnks 

Visitor
Posts: 2
Registered: 01-26-2010
Vandude
0

Re: Microsoft LifeCam Cinema™ Resolution Problem

I've got the exact same problem. 

 

I've tried unplugging the LifeCam, uninstalling the software, reinstalling the software, an plugging it in again.  Still the same resolution problem, 160x120 with no other options.

 

The most frustrating part is the very 1st time I ran the software it displayed a choice, (and I was able to select HD rez.)  However the next time I ran it, 160x120 with no other options.

 

Anybody got any ideas?

 

Thanks

 

Visitor
Posts: 2
Registered: 01-26-2010
Vandude

Re: Microsoft LifeCam Cinema™ Resolution Problem

Ah-Ha...I got it!!!

 

I can across this in another posting :

 

"...I had the same problem. I discovered it had to do with using the camera through a USB hub after calling Microsoft. Try connecting it directly to the computer."

 

and lo n' behold, it worked!!!

 

I'm now Mr High Rez with an Afro!  Way cool!!

Visitor
Posts: 1
Registered: 04-27-2010
minteR
0

Re: Microsoft LifeCam Cinema™ Resolution Problem

[ Edited ]

Ok, I have fixed this issue.

 

If you are having problems getting higher resolutions it is beacuse your usb is using 1.1 and the camaera needs 2.0 for full function.

 

If you have plugged your camera in the back on the pc and still does not work make sure you have 2.0 enabled in the bios settings. I checked mine and only 1.1 was enabled, you must select 1.1 and 2.0 to be used my usb connections. This fixed my issue.

 

Hope this helps  Regards Minter